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Do not use paper that is bent, torn, dusty, damp, wrinkled, curled, or paper that does not lie flat. If the carriage does not move to the right side, turn off the printer, and then turn it on again. Solution and Diagnostic Data Collection. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. Asia Pacific and Oceania. Do not mix different types, weights, or sizes of paper. Print margin specifications Type.

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Make sure that the product is idle and silent when loading paper into the main input tray. We are unable to determine your warranty status for the product and serial number provided.

HP Photosmart C5200 All-in-One Printer Series – ‘Paper Jam’ Message Displays

Insert the tri-color cartridge. Europe, Middle East, Africa.

This tool applies to Microsoft Windows PC’s only. Connect the power cord. HP Download and Install Assistant. Slide the stack forward until it stops. How to print a self-test report. This product cannot be identified by Serial Number alone. Open download list This page requires Javascript. Windows Vista and Windows 7: Dampen a lint-free cloth with distilled or bottled water.


If the page displays in the wrong region or language, click the Region – Language link in the upper right corner of your browser.

Do not overload the main input tray. If the black areas of the alignment page look streaked, faded, or are missing colors, replace the black cartridge located in the slot on the right in the printer. Would you like to view the product details page for the new product? Perform a power reset Use the following steps to reset the product. Check the cartridges Low or empty cartridges can cause alignment failures.

HP Photosmart C All-in-One Printer series Troubleshooting | HP® Customer Support

If the issue persistscontinue with the next solution. Do not remove jammed paper at this stage.

Jp rear access door or two-sided printing accessory duplexer might not be closed or is not locked into place. Reattach the rear access door.

Touching these parts can result in clogs, ink failure, and bad electrical connections.

  MS8308EP 266 DRIVER

HP Customer Support – Software and Driver Downloads

Continue to the next solution. Select an operating system and version to see available software for this product.

Europe, Middle East, Africa. Use both hands to pull any whole sheets yp paper to avoid tearing them. If the product is servicing the cartridges or is otherwise engaged in a task, the paper stop inside the product might not be in place. Europe, Middle East, Africa.

C52000 any depleted cartridges Follow these steps to replace any low or empty cartridges. If the carriage is stuck on the left side of the productmove the carriage to the right side of the product.

Push the door or duplexer forward until it snaps into place. Warranty withdrawn refurbished product: