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Where can I find it? I need a service manual to check for potential problems, so can repair it ourselves. The only major issue with the PenSketch seems to be build quality. For that alone, this device is a steal. If the problem is the same, it should be a problem with the tablet or pen.

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Genius PenSketch 9×12 drivers are tiny programs that enable your Graphics Tablet hardware to communicate with your operating system software. Is the tablet compatible with Pensetch Acrobat DC to create certificates with signatures using the tablet? We suggest a distance between the tablet and monitor as: Solvusoft’s close relationship with Microsoft as a Gold Certified Partner enables us to provide best-in-class software solutions that are optimized for performance on Windows operating systems.

The pen, mouse and tablet effective distance must be within 15mm; otherwise, this could create this condition too. This website is using cookies. Unfortunately, our tablets do not support to Adobe Acrobat DC. Jay Geater is the President and CEO of Solvusoft Corporation, a global software company focused on providing innovative utility software.

The cordless pen has level pressure sensitivity but it does not support pressure sensitivity adjustment. Sound too good to be true?


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But in Mac, how to find such a file? There is no App for Mac. When the pen is on pemsketch tablet, the blue light comes on. Did you install the latest driver? The tablet does not work in Adobe Illustrator and there are some pen options that are greyed out.

Genius PenSketch 9×12 Drivers Download – Update Genius Software

It is brand new, I bought it from Amazon, how do I get a replacement? Please installed the latest drivers and change a new battery, if the product needs driver and battery. You need to check the model name and our service center information nearby on our website, then contact our service center for assistance. Can anything be done about this? The bare basics are covered un a tiny-text, multi-language quick-start guide.

Once the tablet gets disconnected from USB, or after long periods of inactivity, it loses pressure sensitivity. I need a service manual to check for potential problems, so can repair it ourselves. Solvusoft is recognized by Microsoft as a leading Independent Software Vendor, achieving the highest level of completence and excellence in software development.

Genius PenSketch 9×12 Cordless Tablet MPN 31100059100

The PenSketch is also somewhat lacking in documentation. The Adobe CS4 Photoshop program is trial version only, there is no need to type in the password license key when you install it, pens,etch click on Trial Option. If unsure, contact customer support for assistance.


Whenever I would touch the tablet pen to the tablet itself, and I hold still, the cursor keeps jumping around. What is the license key of Adobe CS4 Photoshop? By continuing to browse, you are agreeing to our use of cookies as explained in our Privacy Policy. Unfortunately, we do not offer global pensketc on our products.

Finally, download the latest version driver to see if this helps. The pen is broken in this condition.

The problem is only solved by resetting the machine, why? Once you get used to using them, they could be a real time saver, though most serious graphic artists will likely have mastered keyboard shortcuts for most gehius these commands.

Genius Product Support – PenSketch 9×12

It could be a tablet battery problem. He is a lifelong computer geek and loves everything related to computers, software, and new technology. You could use the pen and mouse as an alternative.