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Microsoft Windows 7 bit. Image File Details The scanned file is saved as a. Several errors occur – the HP software is unable to complete the final connection to the printer, showing a dialogue box with the following: Lift the flatbed scanner lid and load the original that is to be scanned face-down on the flatbed scanner with the corner located as indicated by the icon on the scanner. There select change account type.

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Use this setting for high-quality color photos or documents in which the cm1312fni is important. I have now solved this on my printer after many tries!

HP Color LaserJet CM MFP Series Product – Scan settings | HP® Customer Support

There give a name to the account and provide password if you want. Prior to this upgrade the printer could scan to the computer. If the memory card is full, then the scan is stopped and an appropriate error message is displayed.

Hope the information provided is helpful. Cachette, Jul 31, Scanner resolution and color If you are printing a scanned image, and the quality is not what you expected, you might have selected a resolution or color setting in the scanner software that does not match your needs.

HP Color LaserJet CM MFP Series Product – Use scan | HP® Customer Support

All forum cm1312nfii Previous Topic Next Topic. OK, thanks for suggestions, but no solution. Use this setting when file size is an issue or when you want a document or photograph to be scanned quickly. I uninstalled the printer via control panel and then made sure it actually disappeared from the printers list which took a while – when it appears nothing was happening! You can follow the below wcanner to create a new account.


If the scan fails for any reason ADF jam, cancel, etc… the partial file is removed from the memory card. At that point the program hp2dui The list of recommended drivers for your product has not changed since the last time you visited this page.

Here select the account you have. We will be more than happy to assist you. Yes, I have the same problem.

Therefore, the date and time must be set correctly in order for the date and time of the file to be correct. A partial file may still exist on the memory card. Thanks for your feedback, it helps us improve the site. See Set up the product Scan Menu buttonScan to button, setting up.

Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?

Scan feature of an HP All-in-One Laser Printer LOST on OS upgrade to Windows 10

If there is paper, then the ADF is used. If the memory card is removed while scanning to it, then the scan is stopped.


Several errors occur – the HP software is unable to complete the final connection to the printer, showing a dialogue box with the following:. Modify your browser’s settings to allow Javascript to execute.

This programm taked care that the settings for the scanner were right, and then cm1132nfi was working. HP has scanned your product but currently has no suggestions for driver updates.

Insert a memory card to continue scanning. I don’t see my operating system. In the meantime, please try to create a new account and check if the scan functions in that account as well.

Aug 31, Messages: HP Download and Install Assistant makes it easy to download and install your software. In User accounts and Account type select change account type. On the cm13122nfi control panel, press Cancel.