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The machine is will not work on uses wondows 7 home premium. The problem is, it is not persistent, so if the computer sleeps or is restarted, you must do it again. Please make a different selection, or visit the product homepage. Didn’t find what you were looking for? Message 5 of Windows fax and scan will begin a scan then give the following error:

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I tried Andre’s fix given above but the Startup type was already set to Automatic. No software or drivers are available scah this product with the selected operating system.

Winner gets to keep their job. How does HP install software and gather data?

HP Officjet 6500A plus – Can’t Scan to computer

Thank you for the reply, unfortunately it didn’t do the trick. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. In reply to Andre Da Costa’s post on April 28, Is my Windows version bit or bit?


Can someone tell me where to find it? Scanning worked until one week ago.

HP Officejet 6500A Plus e-All-in-One Printer – E710n How to

By using this site, you accept the Terms of Use and Rules of Participation. Please let me know the results. Message 5 of Everyone I have talked to using this operating system had the ame problem. Please use the product yp and serial numbers of the new product to validate warranty status.

HP Officejet A Plus e-All-in-One Printer – En User Guides | HP® Customer Support

Please make a different selection, or visit the product homepage. It just works, exactly what users are always asking for.

HP encountered an error while trying to scan your product. I am incredulous at the grueling difficulty this machine has been. Message 10 of Thanks for marking this as the answer. I wrote a simple program to find out what those arguments are.

Even non computer experts can scan officsjet a computer from the printer, whithout having to go to the computer first. You can follow the question or vote as helpful, but you cannot reply to this thread. Message 2 of This thread is locked.


Please return to the product information page and verify the numbers provided or try again later.

HP Download and Install Assistant makes it easy to download and install your software. This should help sacn any sort of driver connection issues. Are you connected from your printer to your computer via USB cord or wireless connection?

HP Officejet A Plus e-All-in-One Printer – En – Driver Downloads | HP® Customer Support

I did try the h for Let HP identify any out-of-date or missing drivers and sacn How does HP use product data collected with this service? Select the desired files and choose ‘Download files’ to start a batch download. Also, if you read carefully, you will note that the tech said he was referring me to Microsoft and then transferred me to a 3rd party ripoff that was not Microsoft.

Thus, the warranty has been removed from this product.