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Thank you for your patience then while I do some research on that. By using this site, you accept the Terms of Use and Rules of Participation. Let me know if you have any more questions about this step. Move the printer and the computer closer to your wireless router, but no hpa j than 6 ft 1. Hpa j printers only support the 2.

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Product sold without warranty: I will gladly do that for you. Any warranty support needed would be completed by the reseller that sold the product. Select your operating system and version. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

HP J All in One won’t print anything in black.

HP Deskjet A e-All-in-One Printer series – J | HP® Customer Support

For more information; View article. This button opens a dialog that displays additional images for this product with the option to zoom in or out.

Have you tried running the Clean Printhead utility up to 3 times? Thank you for your patience then hp33050a I do some research on that. I have a Mac OS X Glad everything is working now!


I regret to hear that you are hpa j issues setting up your Deskjet A with AirPrint. This is a very well put together piece of ho3050a, no rattling.

A couple of years ago, while I was moving, I hp305a0 the power adapter for it, and have just recently purchased a new one and have the printer up and running again. Already have an HP account? Just got home from being out of town for a couple days and my printer will not turn on at all. Now after wasting almost 8 hours yp3050a this desktop including 1 hour with HP support via chat, I can not get this printer to work from my desktop. Select your operating system and versionChange Detected operating system: No software or drivers are available for this product with the selected operating system.

Wireless signals can be weaker at greater distances between the printer and the router. Your firewall software might prevent the printer from accessing the computer.

Please use the product number and serial numbers of the new product to validate warranty status. Thank you for your patience.

I appreciate your taking the time to answer my postings.


I’m happy to help. Select an operating system and version to see available software for this product. I did as instructed, but hp350a get the message: Please return to the product information page and verify the numbers provided or try again later.

Not only that but the printer won’t shut down on its own, it will just get locked in the “Shutting Down” screen and eventually flash error messages such as:.

HP Customer Support – Software and Driver Downloads

This product was sold by a third party. Load Paper in photo tray. Contact us about this article. Any warranty support needed would be completed by the third party that sold the product.

HP Download and Install Assistant. It is more common practice to replace a printer rather than refund it or send you a different model but that isn’t to say they won’t.

I am running Windows 7, bit on a PC that’s just over a year old.